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JEVIS SUPPORT

A clearer path to your next reply.

Set up Jevis, solve common connection issues, and understand how on-device AI helps you communicate naturally and effectively.

Updated September 23, 2026
Quick Start Guide

Jevis reads the conversation visible on your screen and crafts 3 natural replies right inside your keyboard.

01

1. Enable Full Access

In iOS Settings > General > Keyboard > Keyboards, add Jevis and enable 'Allow Full Access' so the keyboard can provide reply suggestions.

02

2. Connect Screen Sharing

Open the Jevis app, tap the orange 'Connect' button, and choose 'Start Broadcast' from the iOS system screen-sharing picker.

03

3. Chat with Confidence

Open any chat (WhatsApp, Messages, WeChat), switch to the Jevis keyboard. Review the intent analysis on the left and choose from 3 contextual replies on the right.

Troubleshooting & FAQ

Start with the most common fixes.

Screen sharing not active

Open Jevis and tap Connect again. iOS displays a recording indicator in the Dynamic Island / status bar while screen sharing is active.

No chat messages detected

Ensure the chat window is clearly visible and not obscured by popups or an oversized keyboard.

API Key setup (Optional)

The app comes with built-in models ready for evaluation. If you prefer using your own custom credentials, expand 'Model settings' in the app to configure your keys.

Replies do not match context

Scroll slightly to keep the preceding 2-3 messages in view. AI suggestions are conversational aids—always review each reply before tapping send.

In-App Purchase not unlocked

Ensure you are signed in with the Apple ID used for the purchase. Tap 'Restore Purchases' on the Jevis Pro paywall or reopen the app while connected to the internet.

Your Privacy & Data Safety

Screen recognition runs entirely on your device. Raw screen images are never uploaded to any server. Jevis has no user tracking, no third-party ads, and no database of your private conversations.

Read the Full Privacy Policy
You Are Always in Control

Jevis will never automatically send messages for you. All candidate replies are suggestions designed to inspire your response.

Need direct help?

If you encounter any unexpected issues, contact our support team at support@jevischat.com with your iOS version and a description of the problem.

Contact Support