JJevis
JE​VIS SUPPORT

A clearer path to your next reply.

Set up Jevis, solve common connection issues, and understand what happens when you generate a reply.

Updated September 23, 2026
Quick start

Jevis reads the chat visible on your screen and drafts three replies in the keyboard.

01

Connect Jevis

Open Jevis, unlock Pro if needed, tap Connect, and start the JevChat screen broadcast from the system picker.

02

Open the conversation

Keep the newest incoming message visible. Jevis identifies the latest message on the left and uses earlier visible messages as context.

03

Use the Jevis keyboard

Switch to the Jevis keyboard and request replies. Review every suggestion before sending it.

Troubleshooting

Start with the most common fixes.

No screen frame yet

Return to Jevis and start the JevChat broadcast again. iOS shows a red recording indicator while screen sharing is active.

No chat text found

Make sure the conversation is visible, the newest incoming message is on the left, and pop-ups or the keyboard are not covering most of the chat.

API key required

Release builds do not include development keys. Add your own supported provider credentials in Model Settings. Keys remain in the app's local shared container and are sent only to the endpoint you configure when making a request.

Replies do not match the conversation

Show a little more recent context, confirm which side contains your messages, and try again. AI output can be inaccurate—always review it before sending.

Purchase is not recognized

Check that the App Store account on the device is the one used for the purchase, reopen Jevis, and retry after the device is online.

Your screen and chat data

Screen frames are captured only after you start the iOS broadcast. Text recognition runs on device. Recognized chat context is sent to the configured AI services to generate analysis and reply suggestions. Jevis does not provide an account system, ads, or first-party behavioral analytics.

Read the full privacy policy
Before you send

Jevis suggestions are generated by AI. They may be wrong, incomplete, or inappropriate. Do not use Jevis for emergencies, professional advice, or decisions where an error could cause harm.

Still need help?

When reporting a problem, include your iOS version, the Jevis version, the exact error message, and whether the broadcast indicator was visible. Never include API keys or private chat content.